Privacy & Data Protection Policy

Last Updated: 19 March 2026

Tanti Jewellery operates this store and website, including all relevant information, content, features, tools, products and services, to provide customers with a personalised shopping experience ("Services"). Tanti Jewellery is powered by Shopify, which enables us to offer you our Products and Services. This Privacy and Personal Data Protection Policy explains how we collect, use and share your personal information when you visit, use or make a purchase or other transaction through the Products and Services, or otherwise contact us. In the event of a conflict between the Terms of Use and this Privacy and Personal Data Protection Policy, this Privacy and Personal Data Protection Policy shall prevail with respect to the collection, processing and sharing of your personal information.

Please read this Privacy and Personal Data Protection Policy and the linked texts carefully: Cookie Policy, Your Privacy Preferences. By using and accessing any of the Products and Services, you acknowledge that you have read this Privacy and Personal Data Protection Policy and that you understand how your information is collected, used and shared as described in this Privacy and Personal Data Protection Policy.

Personal Information We Collect or Process

When we use the term "Personal Information", we mean information that identifies or can reasonably be linked to you or another individual. Depending on how you interact with the Products and Services and to the extent permitted by applicable law, we may collect the following categories of personal information:

  • Contact Information: Your name, address, billing address, shipping address, phone number and email address, and information you share with us, for example when submitting a Customer Support Request.
  • Personalisation Information: Due to the nature of our handmade products, names and dates to be inscribed on the jewellery, special ring sizes, or custom design preferences conveyed as an order note.
  • Financial Information: Credit card and debit card information, financial account numbers and details, payment card, payment method, payment confirmation and transaction details.
  • Account Information: Username, password, security questions, your preferences and settings.
  • Transaction Information: Products you have added to your cart, added to your wish list, purchased, exchanged, returned or cancelled.
  • Device and Usage Information: IP address, information about your device, browser and network connection and other unique identifiers, and your browsing activity on our site.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit or use the Products and Services, contact us, or otherwise provide your personal information to us;
  • Automatically through the Services: From your device and through the use of cookies and similar technologies when you use our products or services or visit our websites;
  • From our service providers: When we receive assistance from service providers (Shopify, payment systems…) to provide certain technologies, or when they collect or process your personal information on our behalf;
  • From our business partners or other third parties.

How Do We Use Your Personal Information?

Depending on how you interact with us or which of the Products and Services you use, we may use your personal information for the following purposes:

  • Providing, Personalising and Improving the Services: We use your personal information to fulfil our contract with you, create, maintain and manage your account, send notifications related to your account, process your payments, arrange shipping, dispatch your orders, process your purchases or other transactions, facilitate your exchanges and returns, remember your preferences and products you are interested in, create a personalised shopping experience with product recommendations based on your purchases, produce your handmade jewellery in accordance with the personalisation details you specified (size, engraving, etc.), better personalise and improve the Products and Services, and enable you to share reviews.
  • Marketing and Advertising: We use it to send you marketing, advertising and promotional communications by email, text message or post, and to show you advertisements targeted to your interests through features such as Shopify Audiences.
  • Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate or take action against possible fraudulent, illegal, dangerous or malicious activities, protect public safety, and ensure the security of our Products and Services. If you choose to use the Products and Services and create an account, you are responsible for the security of your account credentials. We strongly advise you not to share your username, password or other access credentials with others.
  • Communicating with You. We use your personal information to provide you with customer support, respond promptly, deliver effective services, and maintain our business relationship with you.
  • Legal Reasons: We use it to comply with applicable laws and respond to legal processes.

How Do We Share Your Personal Information?

In certain circumstances, subject to this Privacy and Personal Data Protection Policy, we may share your personal information with third parties for legitimate purposes:

  • Service Providers: These include Shopify and other vendors and third parties providing services on our behalf (IT management, cloud storage, data analytics, payment processing, shipping/delivery services and customer support).
  • Business-Marketing Partners and Artists: For marketing, to support personalised advertising based on your online activities through third-party services, or to share with third-party suppliers or artists in our "Shop" section the contact and shipping information required for the shipment of your order and post-sale repair/support processes. When directed by you, upon your request, or with your explicit consent in cases where certain information is shared with third parties (for sending products to you, or when using social media widgets or login integrations), and between our sales partners/other units within our corporate group, we share information. Our business and marketing partners will use your information in accordance with their own privacy notices. You may have the right to request that information about you not be shared for personalised marketing and advertising. To exercise your right to opt out of these uses: Your Privacy Preferences
  • Legal Requirements: In connection with commercial transactions such as mergers, sales and insolvency, including complying with applicable legal obligations (subpoenas, search warrants, etc.) and responding to requests, enforcing applicable terms of service or policies, and to protect or defend the Products and Services, our rights, or the rights of our users or other individuals, we may share information.

Relationship with Shopify

The Products and Services are hosted by Shopify. Shopify may use data derived from your interactions with our store and other merchants to improve its services and to offer personalised advertising features. In such cases, Shopify is responsible for the processing of your personal information and for responding to requests to exercise your rights in relation to such use. For more information on how Shopify uses your personal information and the rights you may have, see the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights relating to your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Products and Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or under our control, you should review the privacy and security policies and other terms and conditions of those sites. We make no guarantees and accept no liability regarding the privacy or security of such sites, including the accuracy, completeness or reliability of information found on those sites. The inclusion of such links in the Products and Services does not constitute an endorsement of the content of the linked platforms or of the owners or operators of those platforms, unless expressly stated otherwise in the Products and Services.

Children's Data

The Products and Services are not designed for use by children, and we do not intentionally collect any personal information belonging to children under the legal age of majority in your jurisdiction. If you believe your child has provided us with their personal information, you may contact us using the contact details below to request the deletion of such information. As of the Effective Date of this Privacy and Personal Data Protection Policy, we have no actual knowledge of having "shared" or "sold" personal information of children under the legal age of majority in your jurisdiction as defined under applicable laws.

Security and Retention of Your Information

No security measure is perfect or impenetrable; we cannot guarantee "perfect security." Information you transmit to us may also not be secure during transmission. For this reason, we recommend that you do not use unsecure communication channels to transmit sensitive or confidential information.

Your data is retained only for as long as necessary to maintain your account, provide you with the Products and Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside (Turkey/KVKK, EU/GDPR, USA), you may have all or some of the rights set out below in relation to your personal information. These rights are not absolute, may apply in certain circumstances only, and we may refuse your request where permitted by law.

  • Right of Access/Information: You may have the right to request access to the personal information we hold about you.
  • Right to Erasure: You may have the right to request the deletion of the personal information we hold about you.
  • Right to Rectification: You may have the right to request the correction of inaccurate personal information about you.
  • Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you and, under certain conditions and subject to certain exceptions, to request that this copy be transferred to a third party.
  • Right to Opt Out of Sharing or Sale for Targeted Advertising: Depending on where you reside, as defined under applicable privacy laws, you may have the right to opt out of the "sale" or "sharing" of your personal information and its processing for the purpose of "targeted advertising." To exercise your right to opt out of these uses, click Your Privacy Preferences. Please note that if a Global Privacy Control signal is enabled in your browser when you visit our website, this may be processed as an automatic opt-out request for your device and browser depending on your location. If we are able to associate the device sending this signal with a specific Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, you may visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognise "Do Not Track" signals that may be sent from your browser or device.
  • Managing Communication Preferences: We may send you promotional emails, and you can opt out of these at any time by using the unsubscribe option in those emails. If you opt out, we may continue to send you non-promotional emails, such as emails related to your account or orders you have placed.
  • If you reside in the United Kingdom or the European Economic Area and subject to the exceptions and limitations provided under local legislation, in addition to the rights specified above, you may also benefit from the following rights:
  • Right to Object to and Restrict Processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.
  • Withdrawal of Consent: Where we process your personal information on the basis of consent, you have the right to withdraw that consent. Withdrawal of your consent will not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

You may exercise these rights by contacting us using the contact details below. To learn more about how Shopify uses your personal information and other rights you may have, you may visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. To the extent permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may designate an authorised agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require them to provide proof that they are authorised to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request within a reasonable time in accordance with applicable laws.

Our users in Turkey may submit all their rights under KVKK (Law No. 6698) (right to access, erasure, objection, etc.) to us through the channels specified below.

Complaints

If you have a complaint about how your personal information is processed, please contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision or lodge a complaint with your local data protection authority by contacting us using the contact details below. In the case of the European Economic Area, for a list of the competent data protection supervisory authorities, see here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country in which you reside.

Where we transfer your personal information outside the European Economic Area or the United Kingdom, unless the data is transferred to a country determined to provide an adequate level of protection, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK competent authority.

Changes to This Privacy and Personal Data Protection Policy

We may update this Privacy and Personal Data Protection Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy and Personal Data Protection Policy on this website, update the "Last Updated" date, and provide any notices required under applicable laws.

Contact

If you have any questions about this Privacy and Personal Data Protection Policy or wish to exercise a right you hold, please contact us. We are the data controller of your personal information under applicable data protection laws.

Contact

If you have questions about our privacy practices or wish to exercise your rights:

 

  • Brand/Company: CNGO LLC
  • Main Address: 30 N GOULD ST, STE R SHERIDAN, WYOMING-USA 82801
  • E-Mail: info@tantijewellery.com
  • Tel: +1 307 293 7899
  • Partner (Producer): Tanti Jewellery (Nalan Oğuz)
  • Main Address: Çınar Mah. 852. Sok. No:18 Bağcılar/İSTANBUL 34200 TÜRKİYE
  • Atelier Address: Mehmet Akif Mah. Ulubatlı Hasan Cad. Paradise City B:3 D.6 Çekmeköy/İSTANBUL 34782 TÜRKİYE
  • Phone: +90 532 652 97 10
  • E-Mail: info@tantijewellery.com