Privacy policy

Last updated: March 21, 2026

Tanti Jewellery operates this store and website, including all relevant information, content, features, tools, products and services, to offer you a personalised shopping experience ("Services"). Tanti Jewellery is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you contact us in another way. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information", we mean information that identifies or can be reasonably linked to you or another individual. Personal information does not include information collected anonymously or with identifying details removed in a way that cannot be linked to you or any other person. Depending on how you interact with the Services, where you reside, and to the extent permitted or required by applicable laws, we may collect or process the following categories of personal information, including inferences drawn from your personal information:

  • Contact information such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial information such as credit card, debit card and financial account numbers, payment card details, financial account details, transaction details, payment method, payment confirmation, and other payment details.
  • Account information such as your username, password, security questions, preferences, and settings.
  • Transaction information such as products you have added to your cart, added to your wishlist, purchased, returned, exchanged, or cancelled, and your transaction history.
  • Your communications with us such as information you share with us when submitting a customer support request.
  • Device information such as information about your device, browser or network connection, your IP address, and other unique identifiers.
  • Usage information such as information about your interaction with the Services, including when and how you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, for example when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information;
  • Automatically through the Services, for example from your device through the use of cookies and similar technologies when you use our products or services or visit our websites;
  • From our service providers, for example when we use service providers to provide certain technologies, or when they collect or process personal information on our behalf;
  • From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

  • Providing, Personalising and Improving the Services. We use your personal information to fulfil our contract with you, process your payments, fulfil your orders, remember your preferences and products of interest, send you notifications about your account, process your purchases, returns, exchanges, or other transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges, enable you to share reviews, and create a personalised shopping experience such as product recommendations linked to your purchases. Using your personal information to better personalise and improve the Services is also included within this purpose.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes (for example, to send you marketing, advertising and promotional communications by email, SMS, or post), and to show you online advertisements for products or services on the Services or other websites based on your previous purchases or items added to your cart and other activities on the Services.
  • Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action against possible fraudulent, illegal, dangerous or malicious activity, protect public safety, and ensure the security of our Services. When you choose to use the Services and create an account registration, you are responsible for the security of your account credentials. We strongly advise you not to share your username, password, or other access credentials with others.
  • Communicating with You. We use your personal information to provide you with customer support, respond promptly, deliver effective services, and maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable laws or to respond to valid legal processes including requests from law enforcement or government agencies, to review or participate in legal discovery processes, to conduct and manage possible or existing litigation or other legal disputes, and to investigate or enforce possible violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, subject to this Privacy Policy. Examples of such circumstances include:

  • Sharing information with Shopify, other third parties, and vendors that provide services on our behalf (such as information technology management, payment processing, data analytics, customer support, cloud storage, shipping and delivery services).
  • Sharing information with our business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify to support personalised advertisements based on your online activities across different vendors and websites through third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to opt out of the sharing of information about you for the purpose of targeted advertising and marketing. To exercise your right to opt out of these uses, click here.
  • Sharing specific information with third parties when directed, requested, or with your express consent; for example, sharing information for product delivery to you, or when you use social media widgets or login integrations.
  • Sharing information with our affiliate partners or between other entities within our corporate group.
  • Sharing information in connection with business transactions such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, or the rights of users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services in order to provide and improve the Services for you. Information you provide to the Services will be transferred to and shared with Shopify and third parties outside your country of residence for the purpose of providing and improving the Services. We also use certain advanced Shopify features that leverage data and information derived from your interactions with our Store, other merchants, and Shopify in order to protect, grow, and improve our business. To provide these advanced features, Shopify may use personal information collected in relation to your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and for responding to requests to exercise your rights in relation to such use. For more information on how Shopify uses your personal information and the rights you may have, see the Shopify Consumer Privacy Policy. Depending on where you reside, you may be able to exercise certain rights in relation to your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or under our control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and accept no responsibility in relation to the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public venues, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, and may be open to use by us or third parties without restriction. The inclusion of such links on the Services does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not intentionally collect any personal information belonging to children who are below the legal age of majority in the jurisdiction in which you reside. If you believe your child has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" personal information of individuals under the age of 16 as defined in applicable laws.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security". Information you transmit to us may also not be secure during transmission. We therefore recommend that you do not use unsecured communication channels to transmit sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have all or some of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply in certain circumstances only, and we may decline your request where permitted by law.

  • Right to Access/Information. You may have the right to request access to the personal information we hold about you.
  • Right to Deletion. You may have the right to request that we delete the personal information we hold about you.
  • Right to Correction. You may have the right to request that inaccurate personal information about you be corrected.
  • Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and, subject to certain conditions and exceptions, to request that this copy be transferred to a third party.
  • Right to Opt Out of Sharing or Sale for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information and its processing for "targeted advertising" purposes as defined under applicable privacy laws. To exercise your right to opt out of these uses, click here. Please note that if the Global Privacy Control signal is enabled in your browser when you visit our website, this may be processed as an automatic opt-out request for your device and browser depending on your location. If we are able to associate the device sending this signal with a specific Shopify account, we will also apply the opt-out request to that account. To learn more about the Global Privacy Control, you can visit https://globalprivacycontrol.org/. Apart from the Global Privacy Control, we do not recognise "Do Not Track" signals that may be sent from your browser or device.
  • Managing Communication Preferences. We may send you promotional emails and you can opt out of receiving them at any time using the unsubscribe option in those emails. If you opt out, we may continue to send you non-promotional emails, such as emails related to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations set out in local legislation, you may also benefit from the following rights in addition to those listed above:

  • Objection to and Restriction of Processing: You may have the right to ask us to stop or limit the processing of your personal information for certain purposes.
  • Withdrawal of Consent: Where we process your personal information based on consent, you have the right to withdraw that consent. Withdrawal of your consent will not affect the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.

You may exercise these rights at the points indicated in the Services or by contacting us using the contact details below. For more information on how Shopify uses your personal information and other rights you may have, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. To the extent permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an authorised representative to submit requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will require them to demonstrate their authority to act on your behalf, and you may be required to verify your identity directly with us. We will respond to your request within a reasonable period in compliance with applicable laws.

Complaints

If you have a complaint about how your personal information is being processed, please contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision or file a complaint with your local data protection authority by contacting us using the contact details below. For the European Economic Area, you can find a list of the competent data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

Where we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as Standard Contractual Clauses issued by the European Commission or equivalent contracts issued by the relevant UK authority, unless the data is being transferred to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide any notices required under applicable laws.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise a right you have, please send an email to info@tantijewellery.com. We are the data controller of your personal information under applicable data protection laws.